Privacy policy

Last Updated: July 28, 2026

Welcome to Talja's Blessings.

Talja's Blessings is operated by Talja Sušec s.p.. We are committed to respecting your privacy and protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, subscribe to our Mail Club, purchase products, or otherwise interact with our online store (collectively, the "Services").

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, use, or disclosure of your personal information, this Privacy Policy will prevail.

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CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Talja Sušec s.p.
Mala Mislinja 11
2382 Mislinja
Slovenia

Email: hello@taljasblessings.com

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PERSONAL INFORMATION WE COLLECT

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you as an individual.

Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably be associated with you.

Depending on how you interact with our store, we may collect different types of personal information.

1. INFORMATION YOU PROVIDE DIRECTLY

When placing an order, subscribing to our Mail Club, creating an account, contacting us, or signing up for our newsletter, you may provide information such as:

  • your name
  • billing address
  • shipping address
  • email address
  • phone number (if provided)
  • payment confirmation
  • order details
  • birthday month (if you choose to share it for your Mail Club birthday surprise)
  • any information you include when contacting us

Providing this information is voluntary, but some information is necessary for us to process your order or provide our Services.

2. ACCOUNT INFORMATION

If you create a customer account, we may collect information necessary to manage your account, including:

  • account identification and authentication information, as applicable
  • order history
  • saved addresses
  • subscription preferences
  • account settings
3. PAYMENT INFORMATION

Payments are securely processed by Shopify and its authorized payment providers.

Talja's Blessings does not store your complete credit card or debit card information.

Payment providers process your payment information in accordance with their own privacy policies.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain technical information is collected automatically through Shopify and related technologies.

This may include:

  • IP address
  • browser type
  • device type
  • operating system
  • language settings
  • pages visited
  • products viewed
  • referring website
  • approximate location based on your IP address
  • date and time of your visit

This information helps us understand how visitors use our website, improve the shopping experience, maintain website security, and ensure the proper functioning of our store.

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HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information only when necessary to provide our Services, fulfill our legal obligations, improve your experience, and protect our business.

Depending on how you interact with our website, we may use your information for the following purposes.

1. TO PROCESS AND FULFILL YOUR ORDERS

We use your information to:

  • process your purchases and subscriptions;
  • process secure payments;
  • prepare and ship your orders;
  • provide order confirmations and shipping updates;
  • manage returns, exchanges, or subscription-related requests;
  • maintain records of your purchases.
2. TO MANAGE YOUR MAIL CLUB SUBSCRIPTION

If you subscribe to the Talja's Blessings Mail Club, we use your information to:

  • manage your active subscription;
  • prepare and ship each monthly Mail Club package;
  • process recurring subscription payments;
  • manage subscription changes, pauses, or cancellations;
  • include your birthday surprise if you have voluntarily shared your birthday month.
3. TO COMMUNICATE WITH YOU

We may contact you regarding:

  • your orders;
  • your subscriptions;
  • customer support inquiries;
  • important updates about your account;
  • changes to our policies;
  • security-related notifications.

These communications are considered service-related and are necessary for providing our Services.

4. MARKETING COMMUNICATIONS

If you choose to subscribe to our newsletter or otherwise give us permission, we may occasionally send you emails about:

  • new Mail Club editions;
  • product launches;
  • special offers;
  • seasonal collections;
  • updates from Talja's Blessings.

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in every marketing email or by contacting us at hello@taljasblessings.com.

Please note that even if you unsubscribe from marketing emails, we may still send you non-promotional communications that are necessary to provide our Services, such as order confirmations, shipping updates, subscription-related information, account notifications, security alerts, or important changes to our policies.

We do not send marketing emails without an appropriate legal basis, such as your consent where required by applicable law.

5. TO IMPROVE OUR WEBSITE AND SERVICES

We use information about how visitors use our website to:

  • improve website performance;
  • better understand customer preferences;
  • improve navigation and user experience;
  • identify technical issues;
  • maintain website security;
  • develop new products and services.

Whenever possible, we use aggregated or anonymized information for these purposes.

6. FRAUD PREVENTION AND SECURITY

We use personal information to help:

  • verify transactions;
  • detect fraudulent activity;
  • protect customer accounts;
  • prevent unauthorized access;
  • comply with security requirements;
  • safeguard our Services.
7. LEGAL OBLIGATIONS

We may process or retain your personal information when required to:

  • comply with applicable laws;
  • respond to lawful requests from public authorities;
  • resolve disputes;
  • enforce our Terms of Service;
  • protect our legal rights.
8. LEGAL BASES FOR PROCESSING

Where applicable under data protection law, including the General Data Protection Regulation (GDPR), we process your personal information on one or more of the following legal bases:

Performance of a contract: when processing is necessary to process your order, manage your subscription, provide customer support, arrange delivery, process returns or refunds, or otherwise provide the Services you have requested.

Legal obligations: when processing is necessary for us to comply with applicable legal, tax, accounting, or regulatory requirements.

Consent: where you have given us consent for a specific purpose, such as certain marketing communications or non-essential cookies where consent is required by law. You may withdraw your consent at any time.

Legitimate interests: where processing is necessary for our legitimate business interests, such as protecting our Services, preventing fraud, maintaining security, improving our website and Services, and establishing or defending legal claims, provided that those interests are not overridden by your rights and interests.

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HOW WE COLLECT YOUR INFORMATION

We collect personal information from the following sources.

1. INFORMATION YOU PROVIDE DIRECTLY

This includes information you voluntarily provide when you:

  • place an order;
  • subscribe to the Mail Club;
  • create a customer account;
  • contact us;
  • subscribe to our newsletter;
  • provide your birthday month;
  • communicate with customer support.
2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, Shopify automatically collects certain technical information through cookies and similar technologies.

This information helps us operate, improve, and secure our website.

3. INFORMATION FROM SHOPIFY AND SERVICE PROVIDERS

Some information is provided to us by trusted service providers that help us operate our business, including Shopify, payment providers, shipping providers, and other services necessary to fulfill your orders.

We only receive the information necessary to provide our Services.

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COOKIES

Like most websites, Talja's Blessings uses cookies and similar technologies to provide, improve, and protect our Services.

Cookies are small text files that are stored on your device when you visit our website. They help our store function properly, remember your preferences, improve your shopping experience, and provide insights into how our website is used.

Some cookies are essential for the operation of our website and cannot be disabled. Other cookies may only be used with your consent, where required by applicable law.

ESSENTIAL COOKIES

Essential cookies enable core functionality of our website, including:

  • maintaining your shopping cart;
  • processing secure checkout;
  • remembering your session while browsing;
  • protecting against fraud and unauthorized access;
  • ensuring the website functions properly.

Without these cookies, our Services would not operate correctly.

PERFORMANCE AND ANALYTICS COOKIES

We use Shopify's built-in analytics to better understand how visitors interact with our website.

These analytics help us understand information such as:

  • which pages are visited most often;
  • how visitors navigate our website;
  • how customers discover our store;
  • general website performance.

Where required by law, these cookies are only used after obtaining your consent.

MANAGING YOUR COOKIE PREFERENCES

Where required by applicable law, when you first visit our website you will be presented with a cookie banner that allows you to accept, reject, or manage non-essential cookies.

You may also manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

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HOW WE SHARE YOUR PERSONAL INFORMATION

We respect your privacy and do not sell your personal information.

We may share your personal information only when necessary to operate our business, provide our Services, comply with legal obligations, or protect our rights.

1. SHOPIFY

Our online store is hosted by Shopify.

Shopify provides the ecommerce platform that enables us to sell our products and services.

As part of providing these Services, Shopify processes certain personal information on our behalf, including information necessary to process orders, payments, customer accounts, and website functionality.

For more information about how Shopify processes personal information, please refer to Shopify's Privacy Policy.

2. PAYMENT PROVIDERS

Payments are securely processed through Shopify and its authorized payment providers.

Payment providers receive only the information necessary to process your transaction securely.

Talja's Blessings does not receive or store your complete payment card information.

3. SHIPPING PROVIDERS

We share the information necessary to deliver your orders with shipping providers.

This typically includes your name, shipping address, and any other information required to complete delivery.

4. SERVICE PROVIDERS

We may share personal information with trusted third-party service providers who assist us in operating our business, such as providers of:

  • website hosting;
  • payment processing;
  • shipping and delivery;
  • email communications;
  • customer support;
  • fraud prevention and security.

These providers are permitted to use your personal information only as necessary to perform services on our behalf.

5. LEGAL REQUIREMENTS

We may disclose personal information if required to do so by law or if we believe such disclosure is necessary to:

  • comply with legal obligations;
  • respond to lawful requests from public authorities;
  • protect our legal rights;
  • investigate fraud or security issues;
  • enforce our Terms of Service.

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INTERNATIONAL DATA TRANSFERS

Because Shopify and some of our service providers operate globally, your personal information may be transferred to and processed in countries outside your country of residence.

Where personal information is transferred internationally, appropriate safeguards are implemented to protect your information in accordance with applicable data protection laws.

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DATA RETENTION

We retain your personal information only for as long as necessary to:

  • provide our Services;
  • fulfill our contractual obligations;
  • comply with legal and tax requirements;
  • resolve disputes;
  • enforce our agreements.

The length of time we retain your information depends on the type of information involved and the purpose for which it was collected.

When personal information is no longer required, we securely delete or anonymize it in accordance with applicable laws.

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YOUR RIGHTS

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy and data protection laws.

These rights may include the following.

RIGHT TO ACCESS

You may request confirmation as to whether we process your personal information and request a copy of the personal information we hold about you.

RIGHT TO CORRECTION

If any of your personal information is inaccurate or incomplete, you may request that we correct or update it.

RIGHT TO DELETION

You may request that we delete your personal information where permitted by applicable law.

Please note that we may be required to retain certain information to comply with legal, tax, or accounting obligations.

RIGHT TO RESTRICT PROCESSING

You may request that we temporarily restrict the processing of your personal information in certain circumstances permitted by law.

RIGHT TO OBJECT

You may object to certain types of processing of your personal information, including processing based on our legitimate interests or processing for direct marketing purposes.

RIGHT TO DATA PORTABILITY

Where applicable, you may request a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format.

RIGHT TO WITHDRAW CONSENT

Where we process your personal information based on your consent, you may withdraw that consent at any time.

Withdrawing your consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

EXERCISING YOUR RIGHTS

If you would like to exercise any of your privacy rights or have questions about how your personal information is processed, please contact us at:

hello@taljasblessings.com

We will respond to your request within the time required by applicable law.

To protect your personal information, we may ask you to verify your identity before processing your request. We may also request additional information where reasonably necessary to confirm your identity or better understand your request.

Where permitted by applicable law, you may authorize another person to submit a request on your behalf. We may require proof of authorization and may also ask you to verify your identity before processing such a request.

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COMPLAINTS

If you have questions or concerns about how we collect, use, or protect your personal information, we encourage you to contact us first at hello@taljasblessings.com. We will do our best to address your concerns promptly and fairly.

If you believe that your privacy rights have been violated, you may also have the right to lodge a complaint with your local data protection authority, depending on the applicable laws in your country of residence.

In Slovenia, the competent supervisory authority for data protection is the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec).

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DATA SECURITY

We take the security of your personal information seriously and implement reasonable administrative, technical, and organizational measures designed to protect it against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we strive to use commercially reasonable safeguards, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your personal information.

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CHILDREN'S PRIVACY

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate steps to delete the information where required.

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THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit before providing your personal information.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or the Services we provide.

When we make material changes, we will update the "Last updated" date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

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CONTACT US

If you have any questions about this Privacy Policy, your personal information, or if you wish to exercise your privacy rights, please contact us.

Talja's Blessings
Operated by
Talja Sušec s.p.

Mala Mislinja 11
2382 Mislinja
Slovenia

Email: hello@taljasblessings.com